Refund policy

Returns & Refunds

We print every order specifically for you. Because of this, we don't accept returns or exchanges due to a change of mind. Please choose carefully. If you're unsure about size, the FAQ has framing guidance that might help.

Damaged or faulty prints

If your print arrives damaged, we'll make it right. Email shopafterimage@gmail.com within 48 hours of delivery with a photo of the tube and the print. We'll assess and either reprint or refund. Up to you

Lost orders

If your order hasn't arrived within 10 working days of your dispatch notification, reach out to us, and we'll investigate with the courier. If it's lost, we'll reprint and reship at no cost to you.

Colour variation

We do our best to ensure colours are accurate, but screens vary. If colour accuracy is critical to your decision, reach out before ordering and we can discuss.